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Littles

Requirements

Canine Guests

  • All dogs must be on a leash when entering the building and in the lobby.
  • If you are using an e-collar at home, we recommend bringing it with so that our trained staff may maintain consistency.  We want to ensure that your dog has the best opportunity to enjoy themselves during group play.
  • All Dogs must wear snap collars/quick release collars or Martingale Collars. Choke chains and prong collars are not acceptable in group play.  We have collars available for purchase in our retail department.
  • Owners must complete a Pet Care Agreement, and fill out customer registration forms. These can be viewed online but must be signed electronically.
  • Owner must drop off their dog for boarding stays, or make arrangements with our staff if they are unable to be present. 

Temperament

  • Must pass a temperament evaluation during a "Meet and Greet" session prior to check in date. Please call or e-mail us to set up a convenient time. "Meet and Greets" usually take about 15 min. This is also a good time for you to tour the facility and you may want to consider a day of daycare to help your pet become more familiar with us before their stay!
  • Your dog must be friendly towards staff.
  • Must be friendly to other dogs to be allowed in group play or social let outs.
  • If your dog is not suitable for group play there are other options to consider that will give them the exercise that they need. We offer individual play time, and swims as add-on services.
  • You are required to tell us of any behavioral concerns that your dog may have prior to check-in. 

Vaccinations and Medical Requirements

  • Proof of current vaccinations from your veterinarian: Bordetella (Canine Cough), Rabies, Distemper/Parvo comb (DHLLP)
  • Negative fecal exam within a year
  • Flea and tick free
  • Physically healthy and ready for play.  
  • You must inform us of any medical concerns that your dog may have
  • Free from any communicable condition including internal and external parasites
  • If your pet has been ill with a communicable illness in the last 30 days, we require certification from your veterinarian that they are well, before we can admit or readmit them.
  • Reliable emergency contact
  • Dogs over 8 months must be spayed/ neutered to participate in group play or social let outs
  • If your dog is taking any medication during a boarding stay it needs to be contained in the original prescription bottle. You are not permitted to mix their medication in their food prior to dropping them off. This creates an unsafe environment for our guests as food can spill, and other dogs may come in contact with it. We need to make sure that the correct dog is taking the medication that is prescribed to them.  

Our fax number is: 507-625-8643, and our e-mail address is: info@thepawmankato.com

Be Aware that...

During group play and social let outs, dogs are commingled with other dogs. During commingled play your dog may get scratches, cuts, bruises, and other minor injuries. We train our staff to avoid and stop any fighting, mounting, and other inappropriate behaviors. However, the risk for such behavior exists, and injuries can occur. The Paw reserves the right to transport any dog to a veterinarian of our choice for emergency medical attention, at the owner's expense. Just as children in the commingled setting of school can pick up illnesses; your dog can also pick up illnesses at The Paw. We do our best to remove and isolate any symptomatic dogs. We also clean with water heated to 230 degrees, and use pet friendly cleaners. We are not responsible if your dog contracts a parasite, cold, flu, canine cough, or any other illness while they are at The Paw. While we do our very best to provide a safe and sanitary environment for all of our guests, we cannot completely control the spread of illness or risk of injury. 

There is no veterinarian on staff.  

Feline Guests

  • All cats must enter the building in a cat carrier; for their safety, due to dogs that may enter the lobby.
  • Owners must complete a Pet Care Agreement, and fill out customer registration forms. These can be viewed online but must be signed electronically.
  • Owner must drop off their dog for boarding stays, or make arrangements with our staff if they are unable to be present.

Temperament

  • Must pass a temperament evaluation during a "Meet and Greet" session prior to check in date. Please call or e-mail us to set up a convenient time. "Meet and Greets" usually take about 15 min. This is also a good time for you to tour the facility. 
  • Your cat should be friendly enough to allow staff members to safely pick them up, feed, and medicate them if needed.

Vaccinations and Medical Requirements

  • Proof of current vaccinations from your veterinarian: Rabies, Feline Leukemia, FVRCP
  • Cats who want to climb our cat towers, watch the fish in our aquarium, and wander the room must be vaccinated for feline leukemia.
  • Flea and tick free
  • Physically healthy and ready for play
  • You must inform us of any medical concern your cat may have
  • Reliable emergency contact
  • Free from any communicable condition including internal and external parasites
  • If your pet has been ill with a communicable illness in the last 30 days, we require certification from your veterinarian that they are well, before we can admit or readmit them.
  • If your cat is taking any medication during a boarding stay it needs to be contained in the original prescription bottle. You are not permitted to mix their medication in their food prior to dropping them off. This creates an unsafe environment for our guests as food can spill, and other cats may come in contact with it. We need to make sure that the correct cat is taking the medication that is prescribed to them.  

Our fax number is: 507-625-8643, and our e-mail address is: info@thepawmankato.com

 

Payment Requirements 

  • We require a credit card on file to guarantee a reservation. You have FREE cancelation until noon the day before you're scheduled to check in. Cancelation after this time incurs a charge of $25.00.  Example:  If you are checking in on Saturday, you have until noon on Friday to cancel.   If you cancel a 3-night's stay the morning of the day you are scheduled to arrive, you are charged a $25.00 cancelation fee.
  • If your pet is staying for more than 7 days, charges for the stay will be posted to the card weekly. Pets staying less than a week will be charged the remaining balance at the end of the stay.
  • If someone other than yourself will be picking up your pet, we require that you let us know who they are and they must be able to show valid ID at pick-up.
  • Payment must be made by either cash or credit card, we do not accept checks as payment for boarding stays. Checks are only accepted for training classes and daycare packages.