Reservations

Preparing for your pet's stay

• Vaccinations need to be current (proof required-see vaccinations)
• If possible, make reservations at least 2 weeks in advance of your pet's stay
• Ongoing flea preventative
• Negative fecal test within the past year
• Spay or neuter required for daycare play greater than 6 months of age
• Please contact us for drop off or pick up outside of regular business hours
• Daycare requires an assessment prior to participating in group activities
• For your convenience, all pre-admission forms are available online: Boarding Reservations Forms

Specifics for boarding

• Please limit belongings to one small bag that may include the following:

           - Your pet's diet that is pre-packaged for meals

           - One washable bed/blanket/matt

           - Two comfort items (toys)

           - All medications with instructions

Check out time

• Monday-Saturday 7:30am -11:00am- after that 1/2 day charge is applied for that day
• Sunday 1:00pm-4:00pm- 1/2 day charge is applied for Sunday pickups
• After hours-when available this is offered by prearranged appointment only-$15 charge is applied

Cancellation Policy

• We recommend making reservations early to guarantee a room or suite, especially over the holidays.
  

Our cancellation policy is as follows:

• 24 hours notice for non-holiday periods
• 7 day notice for all holidays recognized by the US Postal Service
• 14 day notice over the Thanksgiving holiday weekend and from December 22 - January 2

A credit card number will be used to hold the reservation and may be charged 50% of the total reservation if the reservation is not cancelled within the above time frame.